Explore the stunning landscapes and diverse wildlife of Kenya guided by people like you - with a passion for travel.
Effective May 9, 2023.
This Refund Policy explains how we will assist with rebooking a tour and how we handle refunds when a customer cancels a tour. Sometimes, things come up and you have to cancel. When you cancel 14 days or more before the trip date, we will refund 90% of the total amount. When you cancel 7 days or less before the tour date, we’ll refund you 75%. This will be used to cover for any arrangements already made by Newkim Safaris.
Good news— if you’re eligible for a refund, you’ll get it automatically within 10 days. Maybe even sooner. We’ll send your refund as soon as you cancel to the payment method you used when you booked the reservation, but your bank or credit card issuer may take longer to get it to you. It all depends on how you paid and where you live.
Contact us at {hello@newkimsafaris.co.ke} for questions related to refunds and rebookings.
by Paklette